From manual regulatory reporting to a 99.45% SLA
The Challenge
Government regulatory reports were assembled by hand from inbound emails: slow, error-prone, and impossible to scale as new countries came online. Manual handling covered about 20% of reporting and put hard regulatory SLAs at risk.
The Approach
Architected an event-driven platform where inbound government emails trigger automated parsing, case creation, and API-based reporting end to end. New countries onboard purely through configuration, with zero code changes, and every step is logged for audit.
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